Frequently Asked Questions
About the Beard Boost product
1. Is the product really effective in promoting beard growth?
Yes, our formula was developed to stimulate natural beard growth by acting directly on hair follicles. Thanks to a careful selection of active ingredients, the serum promotes growth, thickens thinning areas, and strengthens existing hair. Many users report visible improvement within the first few weeks of regular use.
2. What are the expected results and within what time frame?
The first signs of improvement can appear within 30 days, depending on the regularity of application and individual hair profile. For optimal results, a continuous course of treatment for at least 3 months is strongly recommended. Beard growth also depends on genetic factors, which is why patience and consistency are key.
3. Is this product suitable for all beard and skin types?
Yes, our formula is suitable for all beard types: sparse, patchy, thick, curly, or fine. It's also formulated to respect all skin types, including sensitive skin, thanks to its gentle composition, free of parabens, harsh alcohol, and silicone.
4. What is the composition of the product?
Our Beard Boost serum contains active ingredients known for their stimulating and strengthening properties, including minoxidil molecules, purified water, 96% ethanol, and propylene glycol. Each ingredient has been selected for its benefits on hair growth.
5. How to use the product correctly?
For best results, apply the serum to clean, dry skin once or twice a day (morning and evening). Place a few drops on the desired areas, then massage gently for 1 to 2 minutes to promote absorption and microcirculation. Avoid applying to irritated or broken skin. Wash hands with soap after use.
Shipping and Delivery
1. What are the processing and delivery times?
Orders are generally prepared and shipped within 24 to 48 business hours. Once shipped, standard delivery within mainland France takes between 48 business hours. For international deliveries or to the French overseas territories, delivery times may be slightly longer, depending on local carriers.
2. Do you deliver abroad?
Yes, we ship to most countries internationally. Shipping costs and times will be automatically calculated at checkout, based on your shipping address. Please make sure your country is listed as a supported country at checkout.
3. What are the delivery costs?
In mainland France, delivery is free for orders over €80. Below this amount, a fixed fee applies. For international deliveries, fees are displayed at checkout, depending on the destination.
4. Can I track the shipment of my order?
Yes, as soon as your order is shipped, you will receive an email containing a tracking link. This link will allow you to track the progress of your package in real time on the carrier's website. In case of delays or problems, please do not hesitate to contact us.
5. What should I do if my order is late or not delivered?
In case of delays, we recommend checking the tracking link provided. If no update is available after several days, or if the package is listed as delivered even though you haven't received it, contact our customer service via the online form or email so we can open an investigation with the carrier.
Payment and security
1. What payment methods do you accept?
We accept credit card payments (Visa, Mastercard, American Express), as well as PayPal. On some browsers or devices, you can also use Apple Pay or Google Pay, if these options automatically appear at checkout.
2. Is my payment secure?
Yes, all transactions are protected by SSL (Secure Socket Layer) protocol, ensuring the confidentiality and security of your banking information. No credit card information is stored on our servers. We use recognized and certified payment providers.
3. Is it possible to pay in installments?
The selected PayPal provider offers a payment option in installments, which may be offered during checkout. This option depends on the payment service's terms and conditions and will be displayed automatically if available.
4. What if my payment fails?
If your payment is declined, please verify that the information you entered is correct (name, card number, expiration date, etc.). Also, make sure you have sufficient funds or that your card is authorized for online payments. You can also try another payment method or contact your bank. If you continue to have difficulty, our customer support team is available to assist you.